FY 2011 Goal Two Resource Investment by Outcome Objective
Goal Two Resource Strategy Mapping ($ in millions)
Goal Two Outcomes
Investment
Dollars
FTEs
Investment
Percentage
2.1 Violations Detected and Prevented
$36.2
122
17%
2.2 Commodity Professionals Meet High Standards
$9
31
4%
2.3 Complaints are Handled Effectively and Expeditiously
$5
18
2%
Outcome Objectives and Annual Performance Goals
Outcome 2.1 – Violations of Federal laws concerning futures and option contracts are detected and prevented.
Annual Performance Goal: Violators have a strong probability of being detected and sanctioned.
Outcome 2.2 – Commodity professionals meet high standards.
Annual Performance Goal: No unregistered, untested, or unlicensed commodity professionals.
Outcome 2.3 – Customer complaints against persons or firms registered under the Act are handled effectively and expeditiously.
Annual Performance Goal: Customer complaints involving the voluntary proceedings are resolved within one year from the date filed, and summary and formal proceedings are resolved within one year and six months from the date filed.