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Goal Two Outcome Objectives and Annual Performance Goals
Strategic Goal Two
Protect Market Users and the Public.
Outcome Objectives and Annual Performance Goals
Outcome 2.1 – Violations of Federal commodity and swap laws concerning futures, options and swaps contracts are detected and prevented.
- Annual Performance Goal: Violators have a strong probability of being detected and sanctioned.
Outcome 2.2 – Commodity professionals meet high standards.
- Annual Performance Goal: No unregistered, untested, or unlicensed commodities or swaps entities and professionals.
Outcome 2.3 – Customer complaints against persons or firms registered under the CEA are handled effectively and expeditiously.
- Annual Performance Goal: Customer complaints involving the voluntary proceedings are resolved within one year from the date filed, and summary and formal proceedings are resolved within one year and six months from the date filed.