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Summary of Goal Four Performance Indicators



Table Of Contents
Goal Four: Facilitate Commission performance through organizational and management excellence, efficient use of resources, and effective mission support.
Outcome 4.1: A productive, technically competent, competitively compensated, and diverse workforce that takes into account current and future technical and professional needs of the Commission.
Annual Performance Goal: Recruit and retain a skilled and diversified staff to replace aging and retiring workforce.
Performance Measures FY 2007
Actual
FY 2008
Actual
FY 2009
Plan
FY 2010
Plan
Percentage of fiscal year program development objectives met under CFTC pay for performance authority 100% 100% 100% 100%
Average number of days between close of vacancy announcement and job offer, per Federal standards of 45 days or less 84 59 45 45
Rate of employee turnover, exclusive of retirements 3.9% 2.4% 3.6% 3.6%
Percentage of employees in mission-critical positions rating themselves at “extensive” or higher level of expertise on Strategic Workforce Planning Survey 45% 78% 55% 55%
Percentage of underrepresented groups among new hires 42.1% 23.0% 27% 27%
Outcome 4.2: A modern and secure information system that reflect the strategic priorities of the Commission.
Annual Performance Goal: Link business decisions on IT resources to CFTC strategic goals by establishing a decision-making and review process for allocation of IT resources.
Performance Measures FY 2007
Actual
FY 2008
Actual
FY 2009
Plan
FY 2010
Plan
Percentage of CFTC information technology resources directly tied to Commission resource priorities as stated in the Strategic Plan 100% 100% 100% 100%
Percentage of major information technology investments having undergone an investment review within the last three years 100% 100% 100% 100%
Percentage of Customer Support Center inquiries resolved within established performance metrics 83% 84% 80% 80%
Percentage of employees with network availability 100% 100% 100% 100%
Percentage of employees who require remote network availability that have it 95% 100% 100% 100%
Percentage of major systems and networks certified and accredited in accordance with National Institute of Standards and Technology guidance 75% 100% 100% 100%
Percentage of information technology E-Government initiatives on target for compliance with implementation schedule 100% 100% 100% 100%
Percentage of network users who have completed annual security and privacy training 98% 99% 98% 98%
Outcome 4.3: An organizational infrastructure that efficiently and effectively responds to and anticipates both the routine and emergency business needs of the Commission.
Annual Performance Goal: A fully operational Contingency Planning Program to ensure the CFTC is prepared for emergencies and is fully capable of recovery and reconstitution.
Performance Measures FY 2007
Actual
FY 2008
Actual
FY 2009
Plan
FY 2010
Plan
Number of hours required to deploy staff and begin mission essential functions at the Continuity of Operations Plan site 24 24 12 12
Outcome 4.4: Financial resources are allocated, managed, and accounted for in accordance with the strategic priorities of the Commission.
Annual Performance Goal: A clean audit opinion for CFTC.
Performance Measures FY 2007
Actual
FY 2008
Actual
FY 2009
Plan
FY 2010
Plan
Audit opinion of the Commission’s annual financial statements as reported by the CFTC’s external auditors Unqualified Unqualified Unqualified Unqualified
Number of material internal control weaknesses reported in the Performance and Accountability Report 0 0 0 0
Number of non-compliance disclosures in the audit report 0 0 0 0
Outcome 4.5: The Commission’s mission is fulfilled and goals are achieved through sound management and organizational excellence provided by executive leadership.
Annual Performance Goal: Progress in achieving priorities for fiscal years 2007 through 2012 as established by the Strategic Plan.
Performance Measures FY 2007
Actual
FY 2008
Actual
FY 2009
Plan
FY 2010
Plan
Percentage of 18 Strategic Plan priorities that are on track to completion by FY 2012 N/A1 100% 25% 50%
1 Performance data is not available for FY 2007 because the Commission adopted the Strategic Plan for FY 2007–FY 2012 on September 30, 2007. (back to text)
Last Updated: September 23, 2009