How the CFTC’s Reparations Program Helps Customers Resolve Disputes

Checking to make sure a financial professional is registered is a good way to help avoid fraud. It also is your key to knowing that if fraud or other problems come up, you may have a way to resolve the dispute.

The CFTC’s Reparations Program provides a forum to address complaints and resolve disputes between registered commodity futures trading professionals and their customers, including determining monetary rewards.

The CFTC Reparations Program is available to you if:

• Your complaint involves a futures trading professional registered with the CFTC at the time of the alleged wrongdoing or at the time you file the complaint.

• You allege that the individual or firm involved has violated the Commodity Exchange Act or CFTC rules, which resulted in the losses you claim as damages.

• You file your complaint within the statute of limitations—less than two years after the rule violation, or within two years of when you should have known about the violation.

• Your financial firm or professional is not in bankruptcy or receivership and you are not pursuing the same claim in a parallel proceeding such as arbitration. (If the firm or professional is in bankruptcy or receivership, you will be referred to the bankruptcy trustee or receiver appointed by a court to administer customer claims.)

See this video to learn more:

You can also visit the CFTC Reparations Program page for more details.